What happens after the 14-day trial?
Your data is safe. You can choose a plan to continue โ or your account enters read-only mode until you upgrade. No credit card is required to start.
Can I upgrade between tiers at any time?
Yes. Upgrades take effect immediately and are prorated. Downgrades apply at the start of your next billing cycle.
What is the difference between Tier 2 and Tier 3?
Tier 2 (Club Pro) is for a single club that wants unlimited members, AI tools, and funding intelligence. Tier 3 (Province / Federation) is for a provincial union or national body that needs to manage and report across multiple affiliated clubs.
If a federation subscribes to Tier 3, do clubs pay separately?
No. The federation's Tier 3 subscription covers all affiliated clubs at no extra cost โ each club gets full Tier 2 access included.
Is ComplyOS sport-agnostic?
Yes โ the 7-pillar compliance framework works for Rugby, Football, Cricket, Netball, Athletics, Swimming, Tennis, Basketball, and any other sport. Tier 3 clients can customise checklists per sport code.
How does the NLC grant eligibility check work?
ComplyOS calculates a real-time readiness score against NLC criteria โ Grade A or B, minimum pillar thresholds, no expired items. Tier 1 clubs get the eligibility badge; Tier 2 clubs get the full verified PDF grant package.